Sales Policy for PictureTrexLux

Effective Date: January 15, 2025

Website: https://picturetrexlux.com/
Address: 1801 Maberry St, Midland, Texas, 79705, United States
Phone: (432) 682-6076
Email: info@picturetrexlux.com

Introduction

Welcome to PictureTrexLux! This Sales Policy outlines the terms and conditions governing purchases made on our website. By placing an order, you agree to comply with these terms. Please review this policy before completing your purchase.

1. General Terms

a. Order Acceptance

  • All orders are subject to acceptance and availability.
  • PictureTrexLux reserves the right to cancel or refuse any order for any reason, including but not limited to pricing errors, stock shortages, or suspected fraudulent activity.
  • A confirmation email will be sent once your order has been successfully placed.

b. Pricing

  • All prices are listed in US Dollars (USD) and exclude applicable taxes and shipping fees unless otherwise specified.
  • PictureTrexLux reserves the right to modify prices at any time without prior notice. The price at the time of purchase will be honored for confirmed orders.

c. Product Availability

  • Products are subject to availability. If an item is unavailable after your order is placed, we will notify you and offer options such as substitution, backordering, or a full refund.

2. Placing Orders

a. Order Process

  • Orders can be placed securely through our website at https://picturetrexlux.com/.
  • Customers must provide accurate billing, shipping, and contact information during checkout.

b. Payment

  • Full payment is required at the time of purchase.
  • We accept major credit/debit cards, PayPal, and other secure payment methods.
  • Payment processing times may vary depending on the selected method.

c. Verification

  • Orders may be subject to additional verification to ensure security and prevent fraud.
  • Customers may be asked to provide additional information or documentation to confirm their identity or payment.

3. Taxes and Fees

a. Sales Tax

  • Applicable sales tax will be calculated based on the shipping address and the tax laws in effect for that location.
  • The total tax amount will be displayed during checkout before completing your payment.

b. International Orders

  • Customers outside the United States are responsible for any customs duties, import taxes, or other fees imposed by their country. These charges are not included in the order total and must be paid by the customer.

4. Shipping and Delivery

a. Shipping Options

  • Shipping costs and estimated delivery times will be provided during checkout.
  • Available shipping methods include Standard, Expedited, and Overnight shipping.

b. Delivery Timeframes

  • Orders are typically processed within 1–3 business days after payment is confirmed. Delivery times depend on the selected shipping method and destination.

c. Shipping Limitations

  • PictureTrexLux is not responsible for delays caused by third-party carriers, customs processing, or unforeseen events like weather conditions.

d. Tracking Information

  • Tracking information will be sent via email once your order has been shipped. You can use this number to track your order’s status.

5. Returns and Refunds

  • Returns and refunds are governed by our Refund and Returns Policy.
  • Products must meet the eligibility criteria and timelines outlined in the policy to qualify for a return, exchange, or refund.

6. Promotions and Discounts

a. Promo Codes

  • Promo codes must be applied at the time of checkout and cannot be applied retroactively.
  • Only one promo code can be used per order unless otherwise specified.

b. Sale Items

  • Discounts and promotions are subject to availability and terms set forth during the promotional period.
  • Sale items may be subject to restrictions, such as being ineligible for returns or refunds.

7. Order Modifications and Cancellations

a. Order Changes

  • Once an order is placed, it cannot be modified unless it has not yet been processed. Please contact customer support immediately if you need to make any changes.

b. Cancellations

  • Orders can be canceled within 24 hours of placement for a full refund.
  • Cancellation requests after 24 hours will be treated as returns and subject to the Refund and Returns Policy.

8. Customer Responsibilities

a. Accurate Information

  • Customers must ensure that all information provided during the ordering process is accurate and complete.
  • PictureTrexLux is not responsible for delays, lost shipments, or additional fees resulting from incorrect or incomplete information.

b. Compliance with Laws

  • Customers must ensure that the products ordered comply with the laws and regulations of their country or state.

9. Limitation of Liability

  • PictureTrexLux is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • Our total liability for any claim is limited to the amount paid for the product in question.

10. Governing Law and Dispute Resolution

a. Governing Law

  • This Sales Policy is governed by the laws of the State of Texas, United States.

b. Dispute Resolution

  • Any disputes arising from this policy or your purchase will first be resolved through negotiation. If unresolved, disputes may proceed to arbitration or litigation in Texas courts.

11. Changes to This Sales Policy

PictureTrexLux reserves the right to update or modify this Sales Policy at any time. Updates will be posted on our website, and significant changes will be communicated directly to customers.

12. Contact Us

If you have any questions or concerns regarding this Sales Policy, please contact us: